AI Automation for Logistics & Freight
Bills of lading, delivery notes, quote requests, bookings, status emails and carrier invoices. We automate the office side of logistics, the document and email work behind every shipment, connected to your TMS, accounting software and the tools your team already uses.
Built for logistics and freight businesses of 10–100 people.
Shipment documents, automated
Anything unusual goes to your team to review first.
Most logistics teams we talk to spend hours every day on:
More shipments means more paperwork, unless the paperwork is automated.
Details are read from PDFs and scans and typed into the TMS.
Documents are read, key fields are extracted, checked against the shipment and entered into your TMS, with mismatches flagged. See document processing automation.
Each emailed request is read and priced by hand.
Requests are read, missing details are requested automatically, and a draft quote is prepared from your rates for your team to check and send.
Bookings from email and spreadsheets are keyed into the TMS.
Booking details are captured from emails and files, validated and entered into your TMS, with anything incomplete sent back for correction.
The team checks each shipment and replies to status emails one by one.
Status changes trigger updates to customers, and routine "where is it?" emails get an accurate draft reply from your systems.
Carrier invoices are checked against quotes and rates by hand, if at all.
With freight audit automation, carrier invoices are read and matched to the shipment and agreed rates, with overcharges, accessorials you didn't agree and duplicates flagged before approval. See invoice processing automation.
PODs are chased and matched to jobs before customers can be invoiced.
PODs are collected and matched to the job automatically, and the shipment is marked ready to invoice.
Every operation runs differently, by mode, lane and customer. We map your version before building anything.
BeforeShipping documents are retyped
AfterDocuments are read, checked and entered automatically
BeforeQuotes start from scratch
AfterQuotes start from a draft built on your rates
BeforeStatus emails are answered one by one
AfterCustomers get updates automatically
BeforeCarrier invoices are audited by hand, if at all
AfterCarrier invoices arrive matched, with overcharges flagged
BeforeBilling waits while proof of delivery is chased
AfterJobs are marked ready to invoice when the POD arrives
Automation handles the routine data work. Pricing, disputes, customs declarations and anything unusual go to a person, and you decide where the review points sit.
When the AI isn't confident, or the stakes are high, the item goes to a person to check before anything is posted.
We add validation checks (totals, formats, duplicates, matching against your records) on top of the AI.
Every automated action is logged: what came in, what was extracted, what changed, and who approved it.
We sign an NDA before we see your data, access is limited to what the automation needs, and we never use your data to train AI models.
Access is limited to the systems each automation needs, every action is logged, and your customers' data is never used to train AI models.
We connect to your existing tools, including:
Works with
Using a different TMS or an in-house system? If it can be reached, we can usually connect to it.
We follow a shipment through your business, from quote request to paid invoice, and see where your team's time goes.
We pinpoint the processes where automation will realistically pay for itself, and tell you which ones won't.
We build the AI-powered automation, with checks and human review where the stakes are high.
We connect it to the software your team already uses, so nobody has to learn a new tool.
We monitor it, fix issues, and expand it as your business changes.
Logistics automation uses technology to take manual work out of moving goods. In a warehouse that can mean robotics; in the office it means software, and increasingly AI, handling shipping documents, quote requests, bookings, status updates, carrier invoices and proof of delivery. We do the office side.
No. Many logistics automation companies sell warehouse systems, robotics or new software. We automate the digital work around shipments, like documents, emails, bookings and invoices, inside the TMS and tools you already use, so your team handles more shipments without more admin.
Yes. AI can read most shipping documents, even when every carrier uses a different layout. Validation checks run on every document, and anything unclear goes to a person.
Most likely. Systems like CargoWise and Magaya offer APIs or integrations, and we can usually work with others through exports. Tell us what you use and we'll confirm.
Only if you want them to. Status updates can be sent automatically or drafted for your team to approve.
Yes. Carrier invoices can be read and checked against the shipment, the quote and your agreed rates, with overcharges and duplicates held for review before anything is approved. Your team decides what to dispute.
Usually with shipping document processing or booking entry. They're high-volume and repetitive, so the time savings from automation in logistics show up quickly.
Tell us where your team loses the most time: documents, quotes, bookings, status emails or carrier invoices. We'll tell you what AI can realistically handle.
Find What You Can AutomateFree assessment. No commitment. If something isn't worth automating, we'll say so.
